Heritage Roofing & Repair repairs roofs damaged by hail, high wind, heavy rain and fallen trees across Northwest Arkansas and the southern Missouri Ozarks, and every storm job starts with a free roof inspection. We are a family roofing company founded in 1968, with offices in Berryville, Harrison and Fayetteville. After a storm, call or text (870) 654-1164. If water is getting in, we tarp the roof as soon as it is safe to work and then schedule the permanent repair.
Storm damage is easy to miss from the ground. Hail bruises shingles without knocking them loose, and wind can break the seal strip on a shingle that still looks flat. We check the whole roof, photograph every damaged area and give you a written report you can hand to your insurance company. As one of the storm damage roofers who live and work here, Heritage Roofing & Repair is still around long after the out-of-town crews have left.
We’ve worked through decades of changing weather patterns, learning exactly which materials and techniques last.
All our professionals are fully certified, and our work is backed by comprehensive insurance policies.
Our trucks are stocked for immediate deployment after storms.
Our Testimonials speak for themselves, with dozens of 5-star reviews from satisfied homeowners.
Most roof storm damage in our area comes from five things. Here is what each one does and what to look for.
Storms here are not only a spring problem. According to the National Weather Service office in Little Rock, Arkansas has a second severe weather season in the fall or early winter about two years out of three. Severe weather warnings for Carroll, Benton, Washington and Madison counties come from the National Weather Service office in Tulsa, for Boone County from the Little Rock office, and for Taney and Barry counties in Missouri from the National Weather Service office in Springfield, Missouri.
Quick tip: after hail or high wind, book a free roof inspection within a day or two, even if nothing is leaking. Damage is easier to document, and to prove to your insurer, while it is fresh.
Residential storm damage roof repair: we repair and, when needed, replace asphalt shingle, metal, tile and composite slate roofs, matching the existing materials so the repair does not stand out. We also handle apartment and multi-family roofs.
Commercial roof storm repairs: flat roofing systems like TPO, EPDM and modified bitumen are easily punctured by hail and debris, and water then spreads under the membrane. Our commercial roofing crews find the punctures, patch or replace the membrane and check drains so water does not pond. See commercial roof repair for offices, shops and warehouses.
✦ What customers say
Customers most often say Heritage Roofing & Repair answers quickly and shows up when promised, sometimes within hours for a leak. Many reviews describe hail, wind and storm-damaged roofs replaced in one or two days, with project managers like Cade, Gavin, Michael and Jasper walking homeowners through the insurance claim, including meeting the adjuster and sending photos. Reviewers also mention fair prices, crews that pick up every nail, and owner Rex Wisdom treating small repairs as seriously as full replacements.
AI-generated summary of customer reviews, updated October 9, 2026.
Heritage Roofing is a very professional company. Our liaison, Jasper was do friendly, understanding and helpful throughout the whole process. His knowledge of roofing, insurance, scheduling, materials and options was vast and he took his time to explain every detail. I don’t think I have ever felt as secure about a home project before. Give them a call, they will take care of you!
Heritage Roofing & Repair did an excellent job on our roof. Cade was our Project Manager for our roof replacement. Top 3 things we loved: 1) Friendly and professional service 2) Quick and responsive communication 3) Reliable, efficient workmanship.
Heritage Roofing & Repair was incredibly punctual and professional. The crew arrived on time, explained the roof repair process clearly, and completed the work quickly and reliably. They were friendly, easy to talk to, and the pricing was fair. I found them while searching for roof repair near me and would definitely use them again for any roofing services.
Appreciated working with a Hometown business. Very good workers & quality product. Happy with the one day removal of 2 layers of old shingles & look of new shingles. Clean-up was very good.
Rex and his team are great, on time and always available to help. They put our roof on in one day! I had questions about our roof and they sent someone the next day.
Cade was very helpful, answered all my questions, and was great throughout the whole process!
Had some wind and hail damage to our roof in 2023. We got a 3 different quotes, one too high and one too low. We went with Heritage because their price was just about what the insurance company quoted. Cade and Rex were supper great to work with and very…
…quick to respond to any questions or issues we had. Their team was very quick to tear off nearly 4000 sq ft of roof and have it reshingled in about 2 days. I highly recommend them and have done so to several friends and family that are just as pleased as I am with their work. After nearly a year and a half, we have had zero issues.
Cade was a delight to work with. He was professional and very knowledgeable about the installation process and the products used. I learned that there is a lot that goes into a roof installation. Cade made sure I understood what to expect throughout the process. I highly recommend Heritage Roofing & Repair.
When I called Heritage Roofing about getting a new roof. They sent out their salesman, Gavin Pannell, he did a great job of explaining all aspects of the products they use and how the work would be done. When the workers came, they did the roof in two days. They did a great job! I am very happy with the outcome. My house looks so good!
After hail damage,, Heritage replaced our roof with a metal one, which is stunning. Great team to work with, particularly Gavin. Highly recommend.
Great company to do business with! Very responsive and quality work.
My roof had wind damage and needed to be replaced. I contacted Heritage Roofing to get an estimate for a new roof. Cade contacted me to set up appointment to look at my roof. The price was reasonable and the turn around was good. The crew was top notch and finished the project in one day. I highly recommend Heritage roofing. It was a good choice.
We had shingles off our roof and when we had adjuster look at it we found several issues requiring a great deal of work. Heritage has done a fantastic job putting in new layers and a making our house look great.
They changed out the roof on my house and shed in one day pick up all the nails and did a wonderful job. I highly recommend him.
I cannot say enough good things about Heritage Roofing and Repair and Cade Chappelle. My roof was damaged in a hail storm and I had to have a it replaced. I could not have done it without the support of friends and the help of Cade Chappelle, project…
…manager at Heritage Roofing & Repair.
From the first day I met Cade, I was so impressed with his outstanding character and knowledge. He guided me every step of the way! And the crew that installed my roof were so hardworking and professional! I am very pleased with the job from the initial inspection to the final installation.
If you need help with your roof don’t hesitate to give Cade and Heritage Roofing and Repair a call.
Very Professional ! They did a great job. My husband & I are disabled seniors. We live in the Branson Mo. area. Cade Chappelle the project manager was fantastic !!! He helped us deal with our insurance company, by sending pictures for us and estimates,…
…also got up on the roof when the insurance adjuster was here and made sure he didn't miss any of the hail damage, not only to our roof, but the gutters and our siding too. Plus 2 other out buildings. Cade kept in touch with & sent all the info our insurance company; which was based in Texas asked for. It helped us get the maximum recovery for our home. It took so much stress off us, cause we are not tech savvy and things were all done online. Knowing Cade was handling things, made the whole process so much easier for us ! The workmen that actually took off the old roof & put the new one on, were very professional and fast. They did a great clean up of the yard when they were done ! Our neighbor used Heritage too, and was very pleased also. Kenneth & Elaine Peters
Heritage Roofing did a wonderful job for us. Had hail damage and full roof replacement. They were fast, reliable and left everything the way they found it. Cleaned up every nail and such. I will definitely call them again for all our roofing needs. They were one of the lowest bids too. So great value and customer service for the price.
These folks did a great job with our shingled house. Did it in one day! Would definitely use them again
I worked with Cade Chappelle, with Heritage! I tell ya what, if I could just replicate this guy and deal with him on all large projects/purchases. Top notch communication, professional, courteous, and just a good dude. Not enough adjectives to do this company…
…justice. Cade understood sometimes unfortunate things happen in life that can be stressful. In this case having to replace my roof. He literally took care of everything for me, and followed up multiple times to ensure I was satisfied. From the time their crew started to finish was less than 48 hours. My roof, yard, and flower beds were all in better shape when they left as to when they arrived. Been a long time since I have felt valued as a customer, give Heritage a chance and ask for Cade. I don’t think you will be disappointed.
Michael was extremely professional and guided me through the process of filing a claim with my insurance. I would highly recommend Michael and Heritage Roofing to anyone needing a new roof.
They're extremely responsive and did everything they said they would do. We had a terrible experience with a company by the name of over the top roofing out of Springfield, and it was nothing like that. These guys stuck to their word and did a great job. I would recommend them highly.
Great experience! Roofers were concerned with doing a great job.
Excellent company. Fair price. Quality work. Would definitely recommend them.
I was approached by someone wanting to check my roof out from Heritage Roofing. I explained to them I already had it inspected with my insurance and someone insurance hired, and it’s good. They asked if they could still verify it’s good, because a lot of the…
…times insurance doesn’t fully check. I was hestitant, because I don’t (or didn’t*) trust roofing companies, but said, “sure, why not!”. After they were done inspecting it, I just knew they were going to come with a ton of issues and tell me I need a new roof. The 2 guys got finished, and they told me my roof is in great condition and I don’t need one right now. I didn’t actually use them for a new roof, but I 100% will whenever I need a new one. They are honest, and you can actually trust them to tell the truth! Glad I found them! Honesty + Roofing companies are hard to come by! So glad he stopped by.
We definitely would recommend Heritage Roofing and Repair. Our home was hit by a huge storm and Rex was able to work with our general contractor so that our roof could be replaced in an organized fashion along with our other repairs. He also trusted our…
…insurance company and worked within their estimate. His crew worked quickly and efficiently to get the roof repaired. They did a very nice cleanup job too. Rex was also very good at answering texts, emails, and phone calls. And best of all, the roof looked amazing when it was finished!
I'd made numerous phone calls trying to find help having developed some leaks in a 16 year old metal roof. These folks responded where others couldn't or wouldn't. They are knowledgeable and work hard filling a much needed niche in this area at a fair price.
Wouldn't hesitate to give them a call.
Love love love the job they did. Fast, courteous, and thorough.
Rex and his team were amazing to work with.. They did an amazing and timely job! Super easy to work with!
Rex was polite and knowledgeable about our roofs repair and shingling need. He quickly worked us in his schedule because of damage. Heritage crew was fast, efficient and friendly. Clean up was excellent. Price was very fair. Would recommend Heritage Roofing.
Great company! Rex went the extra mile to find and install skylights for us. Crew was professional and did a terrific job with install and cleanup. Highly recommend Heritage Roofing!
Excellent work. Even more important, outstanding character, displaying honesty, integrity, with great follow through.
Rex and his crew where very productive and helpful. They did a wonderful job on our roof and we would recommend them to anyone. Thank you for a wonderful job.
If the roof is open or leaking, we provide emergency roof tarping as soon as it is safe to get on the roof, so no more water gets in while the claim and repairs are sorted out.
We inspect every slope, the flashing, vents, gutters and the attic, and photograph each damaged area with a date. You get a written report whether or not you hire us.
We explain what the report shows, help you file the roof damage insurance claim, and can meet the adjuster on your roof so nothing is missed. Our guide to how roofers and insurance adjusters work together explains that visit, and should I file an insurance claim for my roof? helps you decide whether to file at all.
We replace damaged shingles, tiles, underlayment, flashing and decking. When the damage covers most of the roof, we recommend a full roof replacement instead and explain why. Smaller problems are handled as a standard roof repair.
Type of storm damage | Signs on the roof | How we repair it |
Wind damage | Missing, lifted or creased shingles, torn ridge caps, loose flashing | Replace and reseal shingles, reset flashing, check the underlayment |
Hail damage | Dark bruises, granule loss, cracked tiles, dents in vents, gutters and metal panels | Replace damaged shingles or panels; replace the roof when damage is widespread |
Heavy rain | Ceiling or attic stains, damp insulation, soft decking | Find the entry point, repair flashing and underlayment, replace wet decking |
Fallen tree or debris | Holes, broken shingles or tiles, sagging roof lines | Emergency tarp, structural check, rebuild the damaged section |
Ice and snow | Ice dams at the eaves, leaks along exterior walls, cracked shingles | Repair the leak, add ice and water shield, improve attic ventilation |
Homeowners insurance usually covers sudden damage from hail, wind and falling trees, but not normal wear. Your insurance company decides what is covered. We help by:
After major storms, the Arkansas Insurance Department Consumer Services also sends staff to damaged areas to help homeowners file claims. Before you sign with any roofer who knocks on your door after a storm, check their license with the Arkansas Contractors Licensing Board. If a new roof is not covered, ask about our roofing financing options.
Our storm crews work out of Berryville, Harrison and Fayetteville and cover Eureka Springs, Green Forest, Springdale, Rogers, Bentonville, Huntsville, Bergman, Valley Springs, Branson and Hollister. See every town on our areas we serve page.
Yes. Heritage Roofing & Repair repairs storm-damaged roofs across Northwest Arkansas and the southern Missouri Ozarks from offices in Berryville, Harrison and Fayetteville, including Eureka Springs, Green Forest, Springdale, Rogers, Bentonville, Huntsville, Branson and Hollister. Call or text (870) 654-1164 for a free storm damage inspection.
Yes. Our offices are listed as open 24 hours, 7 days a week. If a storm has opened your roof or it is leaking, call (870) 654-1164 and we will tarp it as soon as it is safe to work, then schedule the permanent repair.
Stay off the roof. Take photos from the ground and inside the house, note the date of the storm, move valuables away from any leak and call a roofer for an inspection. Call your insurance company promptly once you know the roof is damaged.
Look for missing or creased shingles, shingle granules in the gutters or downspouts, dents in vents and gutters, and new stains on ceilings or in the attic. Hail damage is often invisible from the ground, so a close inspection is the only way to be sure.
Usually, when the damage is sudden, such as hail, wind or a falling tree. Normal wear and old age are not covered, and your deductible still applies. Your insurance company makes the final coverage decision; we document the damage so the claim reflects everything on the roof.
It depends on the roofing material, how much of the roof is damaged, the pitch and whether the decking is affected, so we price every job after a free inspection. You get the price in writing before any work starts. If insurance covers the damage, your cost is usually your deductible.
It helps. When your roofer meets the adjuster on the roof, they can point out damage that is easy to miss, such as hail bruising, broken seal strips and damaged flashing. We attend adjuster visits when the homeowner asks.
Most storm repairs are finished in one day. Full roof replacements after hail usually take one to three days once the claim is approved and materials arrive. After a large storm, scheduling depends on how many homes in the area were hit.
Yes, when hail or wind has damaged most of the roof, the decking is soaked, or the roof was already near the end of its life. We tell you whether a repair will hold, and price a replacement alongside it when it will not.
Hire a roofer with a local office and a track record in your area, check their license with the Arkansas Contractors Licensing Board, and never sign a contract or pay in full before the work is done. Heritage has served the Ozarks since 1968.
Heritage Roofing & Repair
Address: 3458 Hwy 221 N, Berryville, AR 72616
Phone: (870) 654-1164
Email: info@myheritageroofing.com
Business Hours
Open 24 hours, 7 days a week