A roof inspection is more than just a quick glance at your shingles, it’s a step-by-step assessment of the entire roof system, from surface materials to interior decking and drainage. At Heritage Roofing & Repair, our professional roof inspection checklist is designed to help homeowners, property managers, and real estate professionals identify potential problems, ensure long-term performance, and reduce costly surprises.
We’ve developed this comprehensive guide based on industry best practices, local weather patterns, and years of experience inspecting residential and commercial roofing systems.
We’ve worked through decades of changing weather patterns, learning exactly which materials and techniques last.
All our professionals are fully certified, and our work is backed by comprehensive insurance policies.
Our trucks are stocked for immediate deployment after storms.
Our Testimonials speak for themselves, with dozens of 5-star reviews from satisfied homeowners.
Every year, thousands of dollars are lost due to undetected roof damage. In fact, according to the National Roofing Contractors Association, most roofing systems fail prematurely because of poor maintenance, and many of those failures could have been prevented with routine inspections.
Arkansas homeowners face added risk, with annual rainfall averaging 51 inches and frequent hailstorms throughout Boone County. Thunderstorm activity is recorded on approximately 60 days per year, putting extra pressure on shingles, sealants, flashing, and drainage systems.
A thorough inspection ensures:
Here’s a deeper breakdown of what each part of a full inspection involves and what your roofer is looking for.
✦ What customers say
Customers most often say Heritage Roofing & Repair answers quickly and shows up when promised, sometimes within hours for a leak. Many reviews describe hail, wind and storm-damaged roofs replaced in one or two days, with project managers like Cade, Gavin, Michael and Jasper walking homeowners through the insurance claim, including meeting the adjuster and sending photos. Reviewers also mention fair prices, crews that pick up every nail, and owner Rex Wisdom treating small repairs as seriously as full replacements.
AI-generated summary of customer reviews, updated October 9, 2026.
Heritage Roofing is a very professional company. Our liaison, Jasper was do friendly, understanding and helpful throughout the whole process. His knowledge of roofing, insurance, scheduling, materials and options was vast and he took his time to explain every detail. I don’t think I have ever felt as secure about a home project before. Give them a call, they will take care of you!
Heritage Roofing & Repair did an excellent job on our roof. Cade was our Project Manager for our roof replacement. Top 3 things we loved: 1) Friendly and professional service 2) Quick and responsive communication 3) Reliable, efficient workmanship.
Heritage Roofing & Repair was incredibly punctual and professional. The crew arrived on time, explained the roof repair process clearly, and completed the work quickly and reliably. They were friendly, easy to talk to, and the pricing was fair. I found them while searching for roof repair near me and would definitely use them again for any roofing services.
Appreciated working with a Hometown business. Very good workers & quality product. Happy with the one day removal of 2 layers of old shingles & look of new shingles. Clean-up was very good.
Rex and his team are great, on time and always available to help. They put our roof on in one day! I had questions about our roof and they sent someone the next day.
Cade was very helpful, answered all my questions, and was great throughout the whole process!
Had some wind and hail damage to our roof in 2023. We got a 3 different quotes, one too high and one too low. We went with Heritage because their price was just about what the insurance company quoted. Cade and Rex were supper great to work with and very…
…quick to respond to any questions or issues we had. Their team was very quick to tear off nearly 4000 sq ft of roof and have it reshingled in about 2 days. I highly recommend them and have done so to several friends and family that are just as pleased as I am with their work. After nearly a year and a half, we have had zero issues.
Cade was a delight to work with. He was professional and very knowledgeable about the installation process and the products used. I learned that there is a lot that goes into a roof installation. Cade made sure I understood what to expect throughout the process. I highly recommend Heritage Roofing & Repair.
When I called Heritage Roofing about getting a new roof. They sent out their salesman, Gavin Pannell, he did a great job of explaining all aspects of the products they use and how the work would be done. When the workers came, they did the roof in two days. They did a great job! I am very happy with the outcome. My house looks so good!
After hail damage,, Heritage replaced our roof with a metal one, which is stunning. Great team to work with, particularly Gavin. Highly recommend.
Great company to do business with! Very responsive and quality work.
My roof had wind damage and needed to be replaced. I contacted Heritage Roofing to get an estimate for a new roof. Cade contacted me to set up appointment to look at my roof. The price was reasonable and the turn around was good. The crew was top notch and finished the project in one day. I highly recommend Heritage roofing. It was a good choice.
We had shingles off our roof and when we had adjuster look at it we found several issues requiring a great deal of work. Heritage has done a fantastic job putting in new layers and a making our house look great.
They changed out the roof on my house and shed in one day pick up all the nails and did a wonderful job. I highly recommend him.
I cannot say enough good things about Heritage Roofing and Repair and Cade Chappelle. My roof was damaged in a hail storm and I had to have a it replaced. I could not have done it without the support of friends and the help of Cade Chappelle, project…
…manager at Heritage Roofing & Repair.
From the first day I met Cade, I was so impressed with his outstanding character and knowledge. He guided me every step of the way! And the crew that installed my roof were so hardworking and professional! I am very pleased with the job from the initial inspection to the final installation.
If you need help with your roof don’t hesitate to give Cade and Heritage Roofing and Repair a call.
Very Professional ! They did a great job. My husband & I are disabled seniors. We live in the Branson Mo. area. Cade Chappelle the project manager was fantastic !!! He helped us deal with our insurance company, by sending pictures for us and estimates,…
…also got up on the roof when the insurance adjuster was here and made sure he didn't miss any of the hail damage, not only to our roof, but the gutters and our siding too. Plus 2 other out buildings. Cade kept in touch with & sent all the info our insurance company; which was based in Texas asked for. It helped us get the maximum recovery for our home. It took so much stress off us, cause we are not tech savvy and things were all done online. Knowing Cade was handling things, made the whole process so much easier for us ! The workmen that actually took off the old roof & put the new one on, were very professional and fast. They did a great clean up of the yard when they were done ! Our neighbor used Heritage too, and was very pleased also. Kenneth & Elaine Peters
Heritage Roofing did a wonderful job for us. Had hail damage and full roof replacement. They were fast, reliable and left everything the way they found it. Cleaned up every nail and such. I will definitely call them again for all our roofing needs. They were one of the lowest bids too. So great value and customer service for the price.
These folks did a great job with our shingled house. Did it in one day! Would definitely use them again
I worked with Cade Chappelle, with Heritage! I tell ya what, if I could just replicate this guy and deal with him on all large projects/purchases. Top notch communication, professional, courteous, and just a good dude. Not enough adjectives to do this company…
…justice. Cade understood sometimes unfortunate things happen in life that can be stressful. In this case having to replace my roof. He literally took care of everything for me, and followed up multiple times to ensure I was satisfied. From the time their crew started to finish was less than 48 hours. My roof, yard, and flower beds were all in better shape when they left as to when they arrived. Been a long time since I have felt valued as a customer, give Heritage a chance and ask for Cade. I don’t think you will be disappointed.
Michael was extremely professional and guided me through the process of filing a claim with my insurance. I would highly recommend Michael and Heritage Roofing to anyone needing a new roof.
They're extremely responsive and did everything they said they would do. We had a terrible experience with a company by the name of over the top roofing out of Springfield, and it was nothing like that. These guys stuck to their word and did a great job. I would recommend them highly.
Great experience! Roofers were concerned with doing a great job.
Excellent company. Fair price. Quality work. Would definitely recommend them.
I was approached by someone wanting to check my roof out from Heritage Roofing. I explained to them I already had it inspected with my insurance and someone insurance hired, and it’s good. They asked if they could still verify it’s good, because a lot of the…
…times insurance doesn’t fully check. I was hestitant, because I don’t (or didn’t*) trust roofing companies, but said, “sure, why not!”. After they were done inspecting it, I just knew they were going to come with a ton of issues and tell me I need a new roof. The 2 guys got finished, and they told me my roof is in great condition and I don’t need one right now. I didn’t actually use them for a new roof, but I 100% will whenever I need a new one. They are honest, and you can actually trust them to tell the truth! Glad I found them! Honesty + Roofing companies are hard to come by! So glad he stopped by.
We definitely would recommend Heritage Roofing and Repair. Our home was hit by a huge storm and Rex was able to work with our general contractor so that our roof could be replaced in an organized fashion along with our other repairs. He also trusted our…
…insurance company and worked within their estimate. His crew worked quickly and efficiently to get the roof repaired. They did a very nice cleanup job too. Rex was also very good at answering texts, emails, and phone calls. And best of all, the roof looked amazing when it was finished!
I'd made numerous phone calls trying to find help having developed some leaks in a 16 year old metal roof. These folks responded where others couldn't or wouldn't. They are knowledgeable and work hard filling a much needed niche in this area at a fair price.
Wouldn't hesitate to give them a call.
Love love love the job they did. Fast, courteous, and thorough.
Rex and his team were amazing to work with.. They did an amazing and timely job! Super easy to work with!
Rex was polite and knowledgeable about our roofs repair and shingling need. He quickly worked us in his schedule because of damage. Heritage crew was fast, efficient and friendly. Clean up was excellent. Price was very fair. Would recommend Heritage Roofing.
Great company! Rex went the extra mile to find and install skylights for us. Crew was professional and did a terrific job with install and cleanup. Highly recommend Heritage Roofing!
Excellent work. Even more important, outstanding character, displaying honesty, integrity, with great follow through.
Rex and his crew where very productive and helpful. They did a wonderful job on our roof and we would recommend them to anyone. Thank you for a wonderful job.
A thorough inspection isn’t complete without documentation. Our report includes:
This report is critical for insurance claims, real estate closings, and capital improvement planning.
Understanding what to check based on your roofing material helps us catch issues early:
Roofing Material | What We Inspect Closely |
Asphalt Shingles | Curling, granule loss, exposed nails, seal tab failure |
Metal Roofing | Loose screws, rust, oil canning, panel uplift |
Composite Slate | Edge wear, UV fading, fastener movement |
Clay/Concrete Tile | Cracked tiles, dislodged flashing, underlayment exposure |
TPO/EPDM | Seam integrity, ponding, membrane punctures |
To compare systems, visit our roofing materials guide.
While homeowners can do basic visual inspections, like spotting missing shingles from the ground, many issues require trained roofers to detect and verify safely. Our team uses tools such as:
After completing your roof inspection, we help you plan next steps, which may include:
Routine roof maintenance can save 15–30% over the life of your roof by avoiding major replacement costs.
We recommend having your roof professionally inspected at least once per year, ideally in the spring or fall. In Arkansas, where we experience heavy rainfall, hail, and storm activity, you should also schedule an inspection immediately after severe weather. This helps catch hidden damage early and protects your insurance eligibility.
A full inspection covers both exterior and interior components: shingles or panels, flashing, valleys, gutters, attic insulation, ventilation, and visible structural elements. At Heritage Roofing & Repair, we also provide photo documentation and a clear report with recommended repairs, costs, and maintenance guidance.
While a visual inspection from the ground can help you spot missing shingles or clogged gutters, a trained roofing contractor is essential for identifying deeper issues like water intrusion, flashing defects, and ventilation problems. We also use tools like moisture meters and drones to access areas that are difficult or unsafe for homeowners to inspect.
Yes. A detailed roof inspection, especially with photos and notes from a licensed roofer, can strengthen your roof damage claim. Our team is experienced in working with insurance companies and offers full insurance roof claims assistance.
Most roof inspections take between 45 minutes and 2 hours, depending on the size, pitch, and complexity of the roof. Multi-family and commercial properties may take longer. You’ll receive a detailed report typically within 24 to 48 hours after the inspection.
Some warning signs include: Curling or missing shingles Ceiling water stains Granules in the gutter Loose flashing Sagging rooflines If you notice any of these, schedule a roof inspection right away.
Absolutely. We inspect all major roofing systems, including metal roofing, tile roofs, flat roof systems, and more. Each material type has its own set of inspection criteria that we follow closely.
Yes! Our inspection checklist is often used for pre-purchase evaluations, helping homebuyers identify hidden roofing issues before closing. We provide a professional report that realtors, appraisers, and insurance providers can reference.
Heritage Roofing & Repair
Address: 3458 Hwy 221 N, Berryville, AR 72616
Phone: (870) 654-1164
Email: info@myheritageroofing.com
Business Hours
Open 24 hours, 7 days a week