When a storm damages your roof, filing a successful insurance claim can feel overwhelming, especially when you’re also dealing with water leaks, fallen branches, or missing shingles. That’s where Heritage Roofing & Repair steps in as your trusted partner. As a locally owned company based in Harrison, AR, and a leading roofer in Berryville, we proudly serve homeowners across Northwest Arkansas, including Fayetteville, Green Forest, and beyond.
We don’t just repair roofs; we help you navigate the entire insurance roof claims process from start to finish. Our expert team handles thorough roof inspections, detailed damage documentation, direct communication with your insurance adjuster, and full roof restoration or replacement. We fight to ensure your claim reflects the full extent of the storm damage, nothing missed, nothing overlooked, and nothing left on the table.
We’ve worked through decades of changing weather patterns, learning exactly which materials and techniques last.
All our professionals are fully certified, and our work is backed by comprehensive insurance policies.
Our trucks are stocked for immediate deployment after storms.
Our Testimonials speak for themselves, with dozens of 5-star reviews from satisfied homeowners.
Most Arkansas homeowners’ policies include coverage for sudden and accidental damage, which includes:
Fact: In Arkansas, hail and wind events account for over 60% of property insurance claims, per the National Weather Service.
If your roof damage is storm-related, your claim may qualify,even if your roof is more than 15 years old.
Filing an insurance claim is more than just paperwork; it’s about having the right partner on your side who understands both roofing and insurance language. Here’s why our clients trust us:
Operating from Harrison, AR, we’ve handled insurance roof claims across Boone County and surrounding areas for over a decade. Our experience means we know how to spot regional storm damage indicators, such as impact patterns from hailstones and wind-driven rain, details that insurance adjusters often overlook.
We’re not just a roofer in Berryville or Harrison, we’re claim advocates who know how insurance providers work. We ensure claims are written with complete scopes of work using proper codes, helping you avoid underpaid settlements.
We provide fast inspections with photographic evidence, moisture mapping, and drone imaging when needed. Our free storm damage evaluations often help clients discover hidden damage and avoid costly out-of-pocket repairs.
As a fully licensed Arkansas roofing contractor, we meet all insurance requirements, including general liability and workers’ comp, critical when working on insured properties.
✦ What customers say
Customers most often say Heritage Roofing & Repair answers quickly and shows up when promised, sometimes within hours for a leak. Many reviews describe hail, wind and storm-damaged roofs replaced in one or two days, with project managers like Cade, Gavin, Michael and Jasper walking homeowners through the insurance claim, including meeting the adjuster and sending photos. Reviewers also mention fair prices, crews that pick up every nail, and owner Rex Wisdom treating small repairs as seriously as full replacements.
AI-generated summary of customer reviews, updated October 9, 2026.
Heritage Roofing is a very professional company. Our liaison, Jasper was do friendly, understanding and helpful throughout the whole process. His knowledge of roofing, insurance, scheduling, materials and options was vast and he took his time to explain every detail. I don’t think I have ever felt as secure about a home project before. Give them a call, they will take care of you!
Heritage Roofing & Repair did an excellent job on our roof. Cade was our Project Manager for our roof replacement. Top 3 things we loved: 1) Friendly and professional service 2) Quick and responsive communication 3) Reliable, efficient workmanship.
Heritage Roofing & Repair was incredibly punctual and professional. The crew arrived on time, explained the roof repair process clearly, and completed the work quickly and reliably. They were friendly, easy to talk to, and the pricing was fair. I found them while searching for roof repair near me and would definitely use them again for any roofing services.
Appreciated working with a Hometown business. Very good workers & quality product. Happy with the one day removal of 2 layers of old shingles & look of new shingles. Clean-up was very good.
Rex and his team are great, on time and always available to help. They put our roof on in one day! I had questions about our roof and they sent someone the next day.
Cade was very helpful, answered all my questions, and was great throughout the whole process!
Had some wind and hail damage to our roof in 2023. We got a 3 different quotes, one too high and one too low. We went with Heritage because their price was just about what the insurance company quoted. Cade and Rex were supper great to work with and very…
…quick to respond to any questions or issues we had. Their team was very quick to tear off nearly 4000 sq ft of roof and have it reshingled in about 2 days. I highly recommend them and have done so to several friends and family that are just as pleased as I am with their work. After nearly a year and a half, we have had zero issues.
Cade was a delight to work with. He was professional and very knowledgeable about the installation process and the products used. I learned that there is a lot that goes into a roof installation. Cade made sure I understood what to expect throughout the process. I highly recommend Heritage Roofing & Repair.
When I called Heritage Roofing about getting a new roof. They sent out their salesman, Gavin Pannell, he did a great job of explaining all aspects of the products they use and how the work would be done. When the workers came, they did the roof in two days. They did a great job! I am very happy with the outcome. My house looks so good!
After hail damage,, Heritage replaced our roof with a metal one, which is stunning. Great team to work with, particularly Gavin. Highly recommend.
Great company to do business with! Very responsive and quality work.
My roof had wind damage and needed to be replaced. I contacted Heritage Roofing to get an estimate for a new roof. Cade contacted me to set up appointment to look at my roof. The price was reasonable and the turn around was good. The crew was top notch and finished the project in one day. I highly recommend Heritage roofing. It was a good choice.
We had shingles off our roof and when we had adjuster look at it we found several issues requiring a great deal of work. Heritage has done a fantastic job putting in new layers and a making our house look great.
They changed out the roof on my house and shed in one day pick up all the nails and did a wonderful job. I highly recommend him.
I cannot say enough good things about Heritage Roofing and Repair and Cade Chappelle. My roof was damaged in a hail storm and I had to have a it replaced. I could not have done it without the support of friends and the help of Cade Chappelle, project…
…manager at Heritage Roofing & Repair.
From the first day I met Cade, I was so impressed with his outstanding character and knowledge. He guided me every step of the way! And the crew that installed my roof were so hardworking and professional! I am very pleased with the job from the initial inspection to the final installation.
If you need help with your roof don’t hesitate to give Cade and Heritage Roofing and Repair a call.
Very Professional ! They did a great job. My husband & I are disabled seniors. We live in the Branson Mo. area. Cade Chappelle the project manager was fantastic !!! He helped us deal with our insurance company, by sending pictures for us and estimates,…
…also got up on the roof when the insurance adjuster was here and made sure he didn't miss any of the hail damage, not only to our roof, but the gutters and our siding too. Plus 2 other out buildings. Cade kept in touch with & sent all the info our insurance company; which was based in Texas asked for. It helped us get the maximum recovery for our home. It took so much stress off us, cause we are not tech savvy and things were all done online. Knowing Cade was handling things, made the whole process so much easier for us ! The workmen that actually took off the old roof & put the new one on, were very professional and fast. They did a great clean up of the yard when they were done ! Our neighbor used Heritage too, and was very pleased also. Kenneth & Elaine Peters
Heritage Roofing did a wonderful job for us. Had hail damage and full roof replacement. They were fast, reliable and left everything the way they found it. Cleaned up every nail and such. I will definitely call them again for all our roofing needs. They were one of the lowest bids too. So great value and customer service for the price.
These folks did a great job with our shingled house. Did it in one day! Would definitely use them again
I worked with Cade Chappelle, with Heritage! I tell ya what, if I could just replicate this guy and deal with him on all large projects/purchases. Top notch communication, professional, courteous, and just a good dude. Not enough adjectives to do this company…
…justice. Cade understood sometimes unfortunate things happen in life that can be stressful. In this case having to replace my roof. He literally took care of everything for me, and followed up multiple times to ensure I was satisfied. From the time their crew started to finish was less than 48 hours. My roof, yard, and flower beds were all in better shape when they left as to when they arrived. Been a long time since I have felt valued as a customer, give Heritage a chance and ask for Cade. I don’t think you will be disappointed.
Michael was extremely professional and guided me through the process of filing a claim with my insurance. I would highly recommend Michael and Heritage Roofing to anyone needing a new roof.
They're extremely responsive and did everything they said they would do. We had a terrible experience with a company by the name of over the top roofing out of Springfield, and it was nothing like that. These guys stuck to their word and did a great job. I would recommend them highly.
Great experience! Roofers were concerned with doing a great job.
Excellent company. Fair price. Quality work. Would definitely recommend them.
I was approached by someone wanting to check my roof out from Heritage Roofing. I explained to them I already had it inspected with my insurance and someone insurance hired, and it’s good. They asked if they could still verify it’s good, because a lot of the…
…times insurance doesn’t fully check. I was hestitant, because I don’t (or didn’t*) trust roofing companies, but said, “sure, why not!”. After they were done inspecting it, I just knew they were going to come with a ton of issues and tell me I need a new roof. The 2 guys got finished, and they told me my roof is in great condition and I don’t need one right now. I didn’t actually use them for a new roof, but I 100% will whenever I need a new one. They are honest, and you can actually trust them to tell the truth! Glad I found them! Honesty + Roofing companies are hard to come by! So glad he stopped by.
We definitely would recommend Heritage Roofing and Repair. Our home was hit by a huge storm and Rex was able to work with our general contractor so that our roof could be replaced in an organized fashion along with our other repairs. He also trusted our…
…insurance company and worked within their estimate. His crew worked quickly and efficiently to get the roof repaired. They did a very nice cleanup job too. Rex was also very good at answering texts, emails, and phone calls. And best of all, the roof looked amazing when it was finished!
I'd made numerous phone calls trying to find help having developed some leaks in a 16 year old metal roof. These folks responded where others couldn't or wouldn't. They are knowledgeable and work hard filling a much needed niche in this area at a fair price.
Wouldn't hesitate to give them a call.
Love love love the job they did. Fast, courteous, and thorough.
Rex and his team were amazing to work with.. They did an amazing and timely job! Super easy to work with!
Rex was polite and knowledgeable about our roofs repair and shingling need. He quickly worked us in his schedule because of damage. Heritage crew was fast, efficient and friendly. Clean up was excellent. Price was very fair. Would recommend Heritage Roofing.
Great company! Rex went the extra mile to find and install skylights for us. Crew was professional and did a terrific job with install and cleanup. Highly recommend Heritage Roofing!
Excellent work. Even more important, outstanding character, displaying honesty, integrity, with great follow through.
Rex and his crew where very productive and helpful. They did a wonderful job on our roof and we would recommend them to anyone. Thank you for a wonderful job.
Most Arkansas policies give you 365 days from the date of loss to file. After that, claims may be denied, even if damage is obvious.
You’re not required to use the contractor your insurance recommends. Often, these contractors work for volume and not quality. You can choose your own roofer, and we advocate for your best outcome, not the insurer’s bottom line.
Initial insurance estimates often miss:
We review every estimate and request supplements when appropriate.
Factor | Description | Why It Matters |
Claim Eligibility | Most homeowners insurance policies cover sudden, accidental damage such as storm, hail, or fallen tree impacts. | Knowing what your policy covers helps avoid surprises or denials when filing a claim. |
Common Covered Damages | Hail damage, wind uplift, missing shingles, tree impact, and water intrusion. | Identifying covered damage ensures your roof issue qualifies for reimbursement. |
Documentation Needed | Photos of damage, inspection report, contractor’s estimate, claim forms. | Proper documentation strengthens your case and speeds up approval. |
Insurance Adjuster Role | Inspects and estimates the roof damage on behalf of the insurance company. | They determine how much the insurer is willing to pay—our team can meet with them to ensure nothing is overlooked. |
Deductible | The amount you pay out-of-pocket before insurance coverage kicks in. | This can affect your out-of-pocket cost for roof repair or replacement. |
Depreciation (ACV vs. RCV) | Actual Cash Value (ACV) subtracts depreciation; Replacement Cost Value (RCV) covers full replacement. | Understanding the difference affects how much money you receive. |
Filing Deadline | Varies by policy, but often 1 year from the date of damage. | Missing this window can disqualify your claim. |
Contractor Support | A reputable roofing contractor helps file documentation, speak with adjusters, and handle supplements. | Partnering with a local expert like Heritage Roofing increases the likelihood of a fair outcome. |
Most homeowners insurance policies in Arkansas cover sudden and accidental damage such as hail, windstorms, or falling tree limbs. At Heritage Roofing & Repair, we start with a professional inspection to assess whether your damage qualifies. We’ll also review your policy with you to ensure you understand your coverage.
Yes. Hailstorms are one of the leading causes of roof damage in Harrison and surrounding areas. If your roof was damaged during a recent storm, we can provide a detailed inspection report to help you file a successful insurance claim.
Absolutely. A roof inspection from a licensed local roofer like Heritage Roofing helps document damage properly and ensures you don’t file prematurely. We’ll even meet with your adjuster to advocate for you.
First, get a roof inspection. Then, file a claim with your insurance company. They’ll send out an adjuster to inspect the damage. We’ll work with them directly, handle supplements, and complete the approved repairs or replacement—all while keeping you informed at every step.
Most insurance policies require you to file within one year of the storm date. However, it’s best to act fast, as delays can result in denied claims. If you're in Harrison or surrounding towns, call us for a same-day inspection.
Filing a storm-related claim (like wind or hail) is considered an “Act of God” and typically won’t increase your premium individually. However, rates may rise in the region based on the total number of claims. We’ll help you weigh the pros and cons before filing.
Yes. We specialize in insurance roof claims and assist Harrison homeowners every day with documentation, adjuster meetings, estimates, and supplements. Our goal is to make the process stress-free and fair.
We do! Our insurance claims services extend throughout the Ozarks, including Berryville, Green Forest, Valley Springs, and Eureka Springs. If your roof was hit by a recent storm, give us a call for a fast and local response.
Heritage Roofing & Repair
Address: 3458 Hwy 221 N, Berryville, AR 72616
Phone: (870) 654-1164
Email: info@myheritageroofing.com
Business Hours
Open 24 hours, 7 days a week