Heritage Roofing & Repair repairs leaking, storm-damaged and worn roofs across Northwest Arkansas and the southern Missouri Ozarks, and every repair starts with a free inspection. We are a family roofing company founded in 1968, with offices in Berryville, Harrison and Fayetteville. Call or text (870) 654-1164 and a local crew can look at your roof, usually within days and sooner after a storm.
A small leak rarely stays small. Water that gets past a cracked shingle or a lifted flashing soaks the roof deck, stains ceilings and feeds mold long before it drips. We find where the water is actually getting in, fix that spot with matched materials, and tell you plainly whether the roof has years left or is close to needing a full roof replacement. Homeowners in Carroll County can also see our page for roof repair in Berryville, AR, and Heritage Roofing & Repair serves the towns around all three offices.
We’ve worked through decades of changing weather patterns, learning exactly which materials and techniques last.
All our professionals are fully certified, and our work is backed by comprehensive insurance policies.
Our trucks are stocked for immediate deployment after storms.
Our Testimonials speak for themselves, with dozens of 5-star reviews from satisfied homeowners.
Most roof damage in our area comes from four things: hail, straight-line wind, age and poor original installation. Our crews repair every common roofing system, residential and commercial, and use a roof inspection to find the cause before any work is quoted.
Commercial roof repairs follow the Arkansas Fire Prevention Code, Volume II, Chapter 15 (Roof Assemblies and Rooftop Structures). Every job ends with photos and a written list of what was repaired.
Roofs here take hail and wind in spring, heavy summer sun and freeze-thaw cycles in winter. These are the repairs we are called for most often across Carroll, Boone, Washington, Benton and Madison counties:
Most leaks start at flashing around chimneys and walls, cracked vent boots, open valleys or backed-up gutters, not in the middle of the shingles. Water can travel along the deck before it shows on a ceiling, so the stain is rarely under the actual hole.
Northwest Arkansas sees most of its hail and damaging wind in spring storm season. Storm reports for Carroll, Washington, Benton and Madison counties come from the National Weather Service office in Tulsa, and Boone County is covered by the National Weather Service office in Little Rock. Hail can bruise shingles and crack the mat underneath without any obvious hole, which is why our hail damage repair service documents damage for insurance before anything is fixed.
Granule loss, blow-offs and torn tabs let sun and water reach the mat and the deck. Once the deck softens, a patch will not hold, and the conversation changes to replacement.
Standing water on flat and low-slope roofs breaks down membranes and finds every seam. It usually points to clogged scuppers or drains or to a sagging section, and it needs fixing before the next heavy rain.
✦ What customers say
Customers most often say Heritage Roofing & Repair answers quickly and shows up when promised, sometimes within hours for a leak. Many reviews describe hail, wind and storm-damaged roofs replaced in one or two days, with project managers like Cade, Gavin, Michael and Jasper walking homeowners through the insurance claim, including meeting the adjuster and sending photos. Reviewers also mention fair prices, crews that pick up every nail, and owner Rex Wisdom treating small repairs as seriously as full replacements.
AI-generated summary of customer reviews, updated October 9, 2026.
Heritage Roofing is a very professional company. Our liaison, Jasper was do friendly, understanding and helpful throughout the whole process. His knowledge of roofing, insurance, scheduling, materials and options was vast and he took his time to explain every detail. I don’t think I have ever felt as secure about a home project before. Give them a call, they will take care of you!
Heritage Roofing & Repair did an excellent job on our roof. Cade was our Project Manager for our roof replacement. Top 3 things we loved: 1) Friendly and professional service 2) Quick and responsive communication 3) Reliable, efficient workmanship.
Heritage Roofing & Repair was incredibly punctual and professional. The crew arrived on time, explained the roof repair process clearly, and completed the work quickly and reliably. They were friendly, easy to talk to, and the pricing was fair. I found them while searching for roof repair near me and would definitely use them again for any roofing services.
Appreciated working with a Hometown business. Very good workers & quality product. Happy with the one day removal of 2 layers of old shingles & look of new shingles. Clean-up was very good.
Rex and his team are great, on time and always available to help. They put our roof on in one day! I had questions about our roof and they sent someone the next day.
Cade was very helpful, answered all my questions, and was great throughout the whole process!
Had some wind and hail damage to our roof in 2023. We got a 3 different quotes, one too high and one too low. We went with Heritage because their price was just about what the insurance company quoted. Cade and Rex were supper great to work with and very…
…quick to respond to any questions or issues we had. Their team was very quick to tear off nearly 4000 sq ft of roof and have it reshingled in about 2 days. I highly recommend them and have done so to several friends and family that are just as pleased as I am with their work. After nearly a year and a half, we have had zero issues.
Cade was a delight to work with. He was professional and very knowledgeable about the installation process and the products used. I learned that there is a lot that goes into a roof installation. Cade made sure I understood what to expect throughout the process. I highly recommend Heritage Roofing & Repair.
When I called Heritage Roofing about getting a new roof. They sent out their salesman, Gavin Pannell, he did a great job of explaining all aspects of the products they use and how the work would be done. When the workers came, they did the roof in two days. They did a great job! I am very happy with the outcome. My house looks so good!
After hail damage,, Heritage replaced our roof with a metal one, which is stunning. Great team to work with, particularly Gavin. Highly recommend.
Great company to do business with! Very responsive and quality work.
My roof had wind damage and needed to be replaced. I contacted Heritage Roofing to get an estimate for a new roof. Cade contacted me to set up appointment to look at my roof. The price was reasonable and the turn around was good. The crew was top notch and finished the project in one day. I highly recommend Heritage roofing. It was a good choice.
We had shingles off our roof and when we had adjuster look at it we found several issues requiring a great deal of work. Heritage has done a fantastic job putting in new layers and a making our house look great.
They changed out the roof on my house and shed in one day pick up all the nails and did a wonderful job. I highly recommend him.
I cannot say enough good things about Heritage Roofing and Repair and Cade Chappelle. My roof was damaged in a hail storm and I had to have a it replaced. I could not have done it without the support of friends and the help of Cade Chappelle, project…
…manager at Heritage Roofing & Repair.
From the first day I met Cade, I was so impressed with his outstanding character and knowledge. He guided me every step of the way! And the crew that installed my roof were so hardworking and professional! I am very pleased with the job from the initial inspection to the final installation.
If you need help with your roof don’t hesitate to give Cade and Heritage Roofing and Repair a call.
Very Professional ! They did a great job. My husband & I are disabled seniors. We live in the Branson Mo. area. Cade Chappelle the project manager was fantastic !!! He helped us deal with our insurance company, by sending pictures for us and estimates,…
…also got up on the roof when the insurance adjuster was here and made sure he didn't miss any of the hail damage, not only to our roof, but the gutters and our siding too. Plus 2 other out buildings. Cade kept in touch with & sent all the info our insurance company; which was based in Texas asked for. It helped us get the maximum recovery for our home. It took so much stress off us, cause we are not tech savvy and things were all done online. Knowing Cade was handling things, made the whole process so much easier for us ! The workmen that actually took off the old roof & put the new one on, were very professional and fast. They did a great clean up of the yard when they were done ! Our neighbor used Heritage too, and was very pleased also. Kenneth & Elaine Peters
Heritage Roofing did a wonderful job for us. Had hail damage and full roof replacement. They were fast, reliable and left everything the way they found it. Cleaned up every nail and such. I will definitely call them again for all our roofing needs. They were one of the lowest bids too. So great value and customer service for the price.
These folks did a great job with our shingled house. Did it in one day! Would definitely use them again
I worked with Cade Chappelle, with Heritage! I tell ya what, if I could just replicate this guy and deal with him on all large projects/purchases. Top notch communication, professional, courteous, and just a good dude. Not enough adjectives to do this company…
…justice. Cade understood sometimes unfortunate things happen in life that can be stressful. In this case having to replace my roof. He literally took care of everything for me, and followed up multiple times to ensure I was satisfied. From the time their crew started to finish was less than 48 hours. My roof, yard, and flower beds were all in better shape when they left as to when they arrived. Been a long time since I have felt valued as a customer, give Heritage a chance and ask for Cade. I don’t think you will be disappointed.
Michael was extremely professional and guided me through the process of filing a claim with my insurance. I would highly recommend Michael and Heritage Roofing to anyone needing a new roof.
They're extremely responsive and did everything they said they would do. We had a terrible experience with a company by the name of over the top roofing out of Springfield, and it was nothing like that. These guys stuck to their word and did a great job. I would recommend them highly.
Great experience! Roofers were concerned with doing a great job.
Excellent company. Fair price. Quality work. Would definitely recommend them.
I was approached by someone wanting to check my roof out from Heritage Roofing. I explained to them I already had it inspected with my insurance and someone insurance hired, and it’s good. They asked if they could still verify it’s good, because a lot of the…
…times insurance doesn’t fully check. I was hestitant, because I don’t (or didn’t*) trust roofing companies, but said, “sure, why not!”. After they were done inspecting it, I just knew they were going to come with a ton of issues and tell me I need a new roof. The 2 guys got finished, and they told me my roof is in great condition and I don’t need one right now. I didn’t actually use them for a new roof, but I 100% will whenever I need a new one. They are honest, and you can actually trust them to tell the truth! Glad I found them! Honesty + Roofing companies are hard to come by! So glad he stopped by.
We definitely would recommend Heritage Roofing and Repair. Our home was hit by a huge storm and Rex was able to work with our general contractor so that our roof could be replaced in an organized fashion along with our other repairs. He also trusted our…
…insurance company and worked within their estimate. His crew worked quickly and efficiently to get the roof repaired. They did a very nice cleanup job too. Rex was also very good at answering texts, emails, and phone calls. And best of all, the roof looked amazing when it was finished!
I'd made numerous phone calls trying to find help having developed some leaks in a 16 year old metal roof. These folks responded where others couldn't or wouldn't. They are knowledgeable and work hard filling a much needed niche in this area at a fair price.
Wouldn't hesitate to give them a call.
Love love love the job they did. Fast, courteous, and thorough.
Rex and his team were amazing to work with.. They did an amazing and timely job! Super easy to work with!
Rex was polite and knowledgeable about our roofs repair and shingling need. He quickly worked us in his schedule because of damage. Heritage crew was fast, efficient and friendly. Clean up was excellent. Price was very fair. Would recommend Heritage Roofing.
Great company! Rex went the extra mile to find and install skylights for us. Crew was professional and did a terrific job with install and cleanup. Highly recommend Heritage Roofing!
Excellent work. Even more important, outstanding character, displaying honesty, integrity, with great follow through.
Rex and his crew where very productive and helpful. They did a wonderful job on our roof and we would recommend them to anyone. Thank you for a wonderful job.
Most major roof failures start as small problems nobody saw. Two inspections a year catch them while they are cheap to fix.
Regular maintenance also keeps your roofing warranty in good standing. See our roof maintenance service for a yearly plan.
We quote a repair whenever a repair will genuinely hold. If it will not, we say so and price a roof replacement next to it so you can compare.
What we check | Usually a repair | Usually a replacement |
Age of roof | Under about 15 years and within its expected life | Over about 20 years, even if the damage looks minor |
Extent of damage | One area, such as a few missing or curled shingles | Damage across several slopes, soft decking or rotted underlayment |
Leaks | A first or occasional leak from one source | Leaks that keep coming back after repairs |
Structure | No sagging, rot or water damage to the deck or trusses | Sagging roof lines or visible rot |
Insurance | Small covered damage, often less than the deductible | Hail or wind damage across the roof, documented for a claim |
Warranty | Keeps the existing manufacturer warranty when matched materials are used | New manufacturer warranty plus our workmanship warranty |
Long-term value | Extends the roof a few more years | Decades of protection and better resale value |
Yes. Heritage Roofing & Repair repairs roofs across Northwest Arkansas and the southern Missouri Ozarks from offices in Berryville, Harrison and Fayetteville. That includes Eureka Springs, Green Forest, Springdale, Rogers, Huntsville, Bergman, Valley Springs, Branson and Hollister. Call or text (870) 654-1164 for a free inspection.
Yes. We inspect the roof at no cost, show you photos of what we find, and give you a written repair quote before any work starts. If a repair will not hold, we price a replacement alongside it so you can compare.
A repair usually makes sense when the roof is under about 15 years old and the damage is limited to one area. Replacement is usually the better choice when the roof is over about 20 years old, leaks keep coming back, or the decking is soft. We will tell you which one your roof needs after the inspection.
It depends on the roofing material, how much is damaged, the pitch and whether the decking underneath is affected, so we price every repair after a free inspection. You get the price in writing before any work starts. Our roof repair cost guide explains the main cost factors.
Yes, in most cases. Leaks usually come from one source, such as flashing, a vent boot, a valley or a nail pop, and fixing that source stops the leak. If the roof is leaking in several places or the deck has rotted, we will explain why a patch will not last.
Yes. Our offices are listed as open 24 hours, 7 days a week. After storm, wind or hail damage, call (870) 654-1164 and we will tarp the roof to stop more water getting in when it is safe to work, then schedule the permanent repair.
Homeowners insurance usually covers damage from sudden events such as hail, wind or falling trees, but not normal wear and age. We inspect and photograph the damage and work with your adjuster so nothing is missed. Your insurance company makes the final coverage decision.
Most roof repairs are finished in one day. Larger jobs, such as replacing decking or repairing metal seams across a whole slope, can take two to three days. We give you a timeline with your quote.
We repair asphalt shingle, metal, standing seam, stone-coated steel, tile, composite slate and flat roofs, including TPO, EPDM and modified bitumen. We work on homes, rental and multi-family properties, and commercial buildings.
Yes. Many homes in Eureka Springs, Berryville and Harrison are decades old, and we repair them with materials that match the existing roof so the original look is kept.
Heritage Roofing & Repair
Address: 3458 Hwy 221 N, Berryville, AR 72616
Phone: (870) 654-1164
Email: info@myheritageroofing.com
Business Hours
Open 24 hours, 7 days a week