Heritage Roofing & Repair has repaired and replaced roofs across Northwest Arkansas since 1968. We work throughout Springdale — from the Har-Ber area west of I-49 to the historic streets around Emma Avenue downtown, and out along Wagon Wheel Road and Don Tyson Parkway.
Springdale sits on the Springfield Plateau at about 1,329 feet, high enough that roofs here take the full force of Ozark wind and hail rather than being sheltered by the valleys further south. That elevation, combined with hot, humid summers and hard winter freezes, is why Springdale roofs age faster than their warranties suggest.
Whether you need a leak stopped this week, a full roof replacement, or an inspection before you sell, you get the same crew and the same family name that has been doing this work for over 50 years. Springdale is served from our Fayetteville office, and Heritage Roofing & Repair started in Berryville in 1968.
We’ve worked through decades of changing weather patterns, learning exactly which materials and techniques last.
All our professionals are fully certified, and our work is backed by comprehensive insurance policies.
Our trucks are stocked for immediate deployment after storms.
Our Testimonials speak for themselves, with dozens of 5-star reviews from satisfied homeowners.
Springdale’s housing runs from post-war homes near downtown to subdivisions built during the growth boom that more than doubled the city’s population between 1990 and 2010. That means a large share of local roofs are now 20 to 30 years old — right at the age where asphalt shingles start failing. Our residential roofing services include:
Springdale is an industrial city — home to Tyson Foods’ headquarters, Arvest Ballpark, and the warehouse and distribution corridors along I-49 and Highway 112. Those are flat-roof buildings, and flat roofs fail differently than houses do. We work with Springdale property managers and builders on commercial roofing systems that match the building and the budget:
Springdale sits in the severe thunderstorm and hail warning area covered by the National Weather Service office in Tulsa, which issues warnings for both Washington and Benton counties. Hail and straight-line wind are the two things most likely to end a Springdale roof early, so material choice matters more here than it does in a sheltered valley town.
Our team provides hands-on guidance in selecting the best material based on your home’s structure, your budget, and your long-term maintenance goals.
Springdale straddles Washington and Benton counties, so a single storm system can produce different warnings on either side of the city. After a hail or wind event we inspect the roof, document what we find, and help you take it to your insurer:
✦ What customers say
Customers most often say Heritage Roofing & Repair answers quickly and shows up when promised, sometimes within hours for a leak. Many reviews describe hail, wind and storm-damaged roofs replaced in one or two days, with project managers like Cade, Gavin, Michael and Jasper walking homeowners through the insurance claim, including meeting the adjuster and sending photos. Reviewers also mention fair prices, crews that pick up every nail, and owner Rex Wisdom treating small repairs as seriously as full replacements.
AI-generated summary of customer reviews, updated October 9, 2026.
Heritage Roofing is a very professional company. Our liaison, Jasper was do friendly, understanding and helpful throughout the whole process. His knowledge of roofing, insurance, scheduling, materials and options was vast and he took his time to explain every detail. I don’t think I have ever felt as secure about a home project before. Give them a call, they will take care of you!
Heritage Roofing & Repair did an excellent job on our roof. Cade was our Project Manager for our roof replacement. Top 3 things we loved: 1) Friendly and professional service 2) Quick and responsive communication 3) Reliable, efficient workmanship.
Heritage Roofing & Repair was incredibly punctual and professional. The crew arrived on time, explained the roof repair process clearly, and completed the work quickly and reliably. They were friendly, easy to talk to, and the pricing was fair. I found them while searching for roof repair near me and would definitely use them again for any roofing services.
Appreciated working with a Hometown business. Very good workers & quality product. Happy with the one day removal of 2 layers of old shingles & look of new shingles. Clean-up was very good.
Rex and his team are great, on time and always available to help. They put our roof on in one day! I had questions about our roof and they sent someone the next day.
Cade was very helpful, answered all my questions, and was great throughout the whole process!
Had some wind and hail damage to our roof in 2023. We got a 3 different quotes, one too high and one too low. We went with Heritage because their price was just about what the insurance company quoted. Cade and Rex were supper great to work with and very…
…quick to respond to any questions or issues we had. Their team was very quick to tear off nearly 4000 sq ft of roof and have it reshingled in about 2 days. I highly recommend them and have done so to several friends and family that are just as pleased as I am with their work. After nearly a year and a half, we have had zero issues.
Cade was a delight to work with. He was professional and very knowledgeable about the installation process and the products used. I learned that there is a lot that goes into a roof installation. Cade made sure I understood what to expect throughout the process. I highly recommend Heritage Roofing & Repair.
When I called Heritage Roofing about getting a new roof. They sent out their salesman, Gavin Pannell, he did a great job of explaining all aspects of the products they use and how the work would be done. When the workers came, they did the roof in two days. They did a great job! I am very happy with the outcome. My house looks so good!
After hail damage,, Heritage replaced our roof with a metal one, which is stunning. Great team to work with, particularly Gavin. Highly recommend.
Great company to do business with! Very responsive and quality work.
My roof had wind damage and needed to be replaced. I contacted Heritage Roofing to get an estimate for a new roof. Cade contacted me to set up appointment to look at my roof. The price was reasonable and the turn around was good. The crew was top notch and finished the project in one day. I highly recommend Heritage roofing. It was a good choice.
We had shingles off our roof and when we had adjuster look at it we found several issues requiring a great deal of work. Heritage has done a fantastic job putting in new layers and a making our house look great.
They changed out the roof on my house and shed in one day pick up all the nails and did a wonderful job. I highly recommend him.
I cannot say enough good things about Heritage Roofing and Repair and Cade Chappelle. My roof was damaged in a hail storm and I had to have a it replaced. I could not have done it without the support of friends and the help of Cade Chappelle, project…
…manager at Heritage Roofing & Repair.
From the first day I met Cade, I was so impressed with his outstanding character and knowledge. He guided me every step of the way! And the crew that installed my roof were so hardworking and professional! I am very pleased with the job from the initial inspection to the final installation.
If you need help with your roof don’t hesitate to give Cade and Heritage Roofing and Repair a call.
Very Professional ! They did a great job. My husband & I are disabled seniors. We live in the Branson Mo. area. Cade Chappelle the project manager was fantastic !!! He helped us deal with our insurance company, by sending pictures for us and estimates,…
…also got up on the roof when the insurance adjuster was here and made sure he didn't miss any of the hail damage, not only to our roof, but the gutters and our siding too. Plus 2 other out buildings. Cade kept in touch with & sent all the info our insurance company; which was based in Texas asked for. It helped us get the maximum recovery for our home. It took so much stress off us, cause we are not tech savvy and things were all done online. Knowing Cade was handling things, made the whole process so much easier for us ! The workmen that actually took off the old roof & put the new one on, were very professional and fast. They did a great clean up of the yard when they were done ! Our neighbor used Heritage too, and was very pleased also. Kenneth & Elaine Peters
Heritage Roofing did a wonderful job for us. Had hail damage and full roof replacement. They were fast, reliable and left everything the way they found it. Cleaned up every nail and such. I will definitely call them again for all our roofing needs. They were one of the lowest bids too. So great value and customer service for the price.
These folks did a great job with our shingled house. Did it in one day! Would definitely use them again
I worked with Cade Chappelle, with Heritage! I tell ya what, if I could just replicate this guy and deal with him on all large projects/purchases. Top notch communication, professional, courteous, and just a good dude. Not enough adjectives to do this company…
…justice. Cade understood sometimes unfortunate things happen in life that can be stressful. In this case having to replace my roof. He literally took care of everything for me, and followed up multiple times to ensure I was satisfied. From the time their crew started to finish was less than 48 hours. My roof, yard, and flower beds were all in better shape when they left as to when they arrived. Been a long time since I have felt valued as a customer, give Heritage a chance and ask for Cade. I don’t think you will be disappointed.
Michael was extremely professional and guided me through the process of filing a claim with my insurance. I would highly recommend Michael and Heritage Roofing to anyone needing a new roof.
They're extremely responsive and did everything they said they would do. We had a terrible experience with a company by the name of over the top roofing out of Springfield, and it was nothing like that. These guys stuck to their word and did a great job. I would recommend them highly.
Great experience! Roofers were concerned with doing a great job.
Excellent company. Fair price. Quality work. Would definitely recommend them.
I was approached by someone wanting to check my roof out from Heritage Roofing. I explained to them I already had it inspected with my insurance and someone insurance hired, and it’s good. They asked if they could still verify it’s good, because a lot of the…
…times insurance doesn’t fully check. I was hestitant, because I don’t (or didn’t*) trust roofing companies, but said, “sure, why not!”. After they were done inspecting it, I just knew they were going to come with a ton of issues and tell me I need a new roof. The 2 guys got finished, and they told me my roof is in great condition and I don’t need one right now. I didn’t actually use them for a new roof, but I 100% will whenever I need a new one. They are honest, and you can actually trust them to tell the truth! Glad I found them! Honesty + Roofing companies are hard to come by! So glad he stopped by.
We definitely would recommend Heritage Roofing and Repair. Our home was hit by a huge storm and Rex was able to work with our general contractor so that our roof could be replaced in an organized fashion along with our other repairs. He also trusted our…
…insurance company and worked within their estimate. His crew worked quickly and efficiently to get the roof repaired. They did a very nice cleanup job too. Rex was also very good at answering texts, emails, and phone calls. And best of all, the roof looked amazing when it was finished!
I'd made numerous phone calls trying to find help having developed some leaks in a 16 year old metal roof. These folks responded where others couldn't or wouldn't. They are knowledgeable and work hard filling a much needed niche in this area at a fair price.
Wouldn't hesitate to give them a call.
Love love love the job they did. Fast, courteous, and thorough.
Rex and his team were amazing to work with.. They did an amazing and timely job! Super easy to work with!
Rex was polite and knowledgeable about our roofs repair and shingling need. He quickly worked us in his schedule because of damage. Heritage crew was fast, efficient and friendly. Clean up was excellent. Price was very fair. Would recommend Heritage Roofing.
Great company! Rex went the extra mile to find and install skylights for us. Crew was professional and did a terrific job with install and cleanup. Highly recommend Heritage Roofing!
Excellent work. Even more important, outstanding character, displaying honesty, integrity, with great follow through.
Rex and his crew where very productive and helpful. They did a wonderful job on our roof and we would recommend them to anyone. Thank you for a wonderful job.
Springdale is Arkansas’s fourth-largest city and the only one of its size split across two counties — Washington to the south and Benton to the north, after residents voted to annex Bethel Heights in 2020. That split matters for roofing: permits, inspections and even storm warnings can differ depending on which side of the line your property sits on.
The city grew fast. Its population more than doubled between 1990 and 2010, which means whole neighborhoods went up within a few years of each other. Roofs installed during that boom are now reaching the end of their service life at roughly the same time, which is why so many Springdale homeowners are facing the repair-or-replace decision right now.
Exposure varies across the city. Homes west of I-49 around Har-Ber and toward Highway 112 sit on more open ground and take more wind. Older homes near Emma Avenue and downtown often have steeper pitches and original decking underneath. Along Don Tyson Parkway and Wagon Wheel Road, newer subdivisions tend to have builder-grade shingles that were never rated for hail.
Most roof replacements and structural alterations in Springdale require a permit through the City of Springdale’s Building Inspection Division. We pull permits as part of the job so your roof is inspected and code-compliant.
Heritage Roofing & Repair serves communities across Northwest Arkansas and southern Missouri. Explore roofing services in nearby areas:
Yes, we provide free roof inspections and written estimates in Springdale at no obligation. Call (870) 654-1164 or request your free estimate online, and we will tell you honestly whether you need a repair or a replacement.
If damage is limited to one area and the decking underneath is sound, a repair is usually the right call. Replacement makes more sense when shingles are curling or losing granules across the whole roof, when leaks keep returning in different spots, or when the roof is past 20 years old. Many Springdale homes built during the 1990s and 2000s growth boom are now in that window. Our free inspection tells you which situation you are in, in writing.
Cost depends on roof size, pitch, material and whether the old roof needs tearing off. An asphalt shingle replacement on a typical Springdale home falls in a different range than a metal or composite slate roof, and hail-rated shingles add to the material cost. We give written estimates free, with the price broken out by material, labor, tear-off and disposal so you can see exactly what you are paying for.
The 25% rule is a building code provision stating that if more than 25% of a roof is damaged or being replaced within any 12-month period, the entire roof must be brought up to current code rather than patched. In practice it means a large repair can legally require a full replacement. It is worth knowing before you file a claim, because it can change what your insurer is obligated to cover.
Late winter and early spring are usually the quietest months for Northwest Arkansas roofers, which is when scheduling is easiest and crews are most available. Demand and lead times spike after spring and summer hail events, when everyone in Washington and Benton counties is calling at once. If your roof is nearing the end of its life and not actively leaking, booking before storm season generally gets you a better spot on the schedule.
Ask for photos of the actual damage on your roof, not stock examples. An honest roofer will show you what they found, put the estimate in writing with materials itemized, hold an Arkansas contractor license for work over the state threshold, and carry liability and workers’ compensation insurance. Be cautious of anyone who appears at your door after a storm, pressures you to sign immediately, or offers to cover your deductible — that last one is illegal in Arkansas.
Impact-rated asphalt shingles are the best value for most Springdale homes, because Washington and Benton counties sit in an active hail area covered by the Tulsa National Weather Service office. Standing seam metal is the stronger choice for exposed properties west of I-49 that take more wind. We will walk your roof and recommend based on your pitch, exposure and how long you plan to stay in the home.
Yes, most roof replacements in Springdale require a permit. Permits are issued by the City of Springdale’s Building Inspection Division, and requirements can differ depending on whether your property sits on the Washington County or Benton County side of the city. We handle the permitting as part of the job so the work is inspected and code-compliant.
We respond to storm calls as quickly as crews and conditions allow, and we can tarp an open roof to stop water getting in while the full repair is scheduled. Timing after a widespread hail event depends on material availability and insurance approvals, which slow down for everyone at once. Call us as soon as you notice damage — the earlier a claim is documented, the smoother it goes.
Yes. We inspect and document the damage, provide photographs and a written scope of work, and meet your insurance adjuster on the roof so nothing gets missed in their estimate. Heritage is a roofing contractor, not a public adjuster, so we cannot negotiate your claim for you — but having the damage properly documented by a roofer before the adjuster arrives makes a real difference to the outcome.
Yes. We install and repair TPO, modified bitumen, silicone-coated and other flat roof systems for retail centers, warehouses, offices and multi-family buildings across Springdale, including the commercial corridors along I-49 and Highway 112. Work is scheduled to keep disruption to your operations to a minimum.
Heritage Roofing & Repair
Address: 3458 Hwy 221 N, Berryville, AR 72616
Phone: (870) 654-1164
Email: info@myheritageroofing.com
Business Hours
Open 24 hours, 7 days a week